Return Policy

1. Overview

Thank you for choosing paynode.cloud as your hosting provider. This Return Policy outlines the terms and conditions for our subscription-based hosting services. Please note that we do not offer a money-back guarantee or refunds for our services.

2. Subscription Terms

  • Subscription Billing: Subscriptions are billed on a recurring basis (monthly or annually, depending on the plan selected). Payment is due at the start of each billing cycle.

  • No Refunds: All payments made for subscription services are non-refundable. This includes both the initial subscription fee and any recurring fees.

3. Account Cancellation

  • How to Cancel: To cancel your subscription, you can do so directly through your account dashboard. Navigate to the Subscription Overview section and use the “Cancel Subscription” button to initiate the cancellation process.

  • Cancellation Timing: Cancellation requests made through the “Cancel Subscription” button will be processed immediately. To avoid additional charges, please ensure you cancel at least 7 days before the start of the next billing cycle.

  • Service Access: After initiating the cancellation, you will retain access to your hosting services until the end of the current billing cycle. No further charges will be applied after the current cycle ends.

  • No Refunds: Please note that once a subscription is cancelled, no refunds will be issued for any unused portion of the subscription, including partial months or remaining days.

4. Usage of Services

  • No Refunds for Service Usage: As we do not offer refunds, no credits or refunds will be provided for any unused portion of the subscription, including but not limited to early cancellations or partial months.

5. Account Termination

  • Violation of Terms: Accounts terminated due to violations of our Terms of Service or Acceptable Use Policy will not be eligible for any refunds or credits.

  • Resolution of Issues: If you experience issues with our services, please contact our support team at [support email address]. We will make reasonable efforts to resolve any issues but will not issue refunds.

6. Contact Information

For any questions or concerns regarding this Return Policy, please contact us:

7. Policy Updates

We may update this Return Policy from time to time. Any changes will be posted on our website, and your continued use of our services will constitute acceptance of the updated policy.

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